Embedded Files
Organizational Training
Organizational Training
Level 3
Category: Process Management
The purpose of Organizational Training (OT) is to develop skills and
knowledge of people so they can perform their roles effectively and
efficiently.
SG 1 Establish an Organizational Training Capability
SP 1.1 Establish Strategic Training Needs
SP 1.2 Determine Which Training Needs Are the Responsibility of the Organization
SP 1.3 Establish an Organizational Training Tactical Plan
SP 1.4 Establish a Training Capability
SG 2 Provide Training
SP 2.1 Deliver Training
SP 2.2 Establish Training Records
SP 2.3 Assess Training Effectiveness
SG 1 Establish an Organizational Training Capability
SG 1 Establish an Organizational Training Capability
A training capability, which supports the roles in the organization, is established and maintained.
A training capability, which supports the roles in the organization, is established and maintained.
SP 1.1 Establish Strategic Training Needs
SP 1.1 Establish Strategic Training Needs
Establish and maintain strategic training needs of the organization.
Establish and maintain strategic training needs of the organization.
Example Work Products
Example Work Products
Training needs
Assessment analysis
Subpractices
Subpractices
Analyze the organization’s strategic business objectives and process improvement plan to identify potential training needs.
Document the strategic training needs of the organization.
Determine the roles and skills needed to perform the organization’s set of standard processes.
Document the training needed to perform roles in the organization’s set of standard processes.
Document the training needed to maintain the safe, secure, and continued operation of the business.
Revise the organization’s strategic needs and required training as necessary.
SP 1.2 Determine Which Training Needs Are the Responsibility of the Organization
SP 1.2 Determine Which Training Needs Are the Responsibility of the Organization
Determine which training needs are the responsibility of the organization and which are left to the individual work group or support group.
Determine which training needs are the responsibility of the organization and which are left to the individual work group or support group.
Example Work Products
Example Work Products
Common work group and support group training needs
Training commitments
Subpractices
Subpractices
Analyze the training needs identified by work groups and support groups.
Negotiate with work groups and support groups on how their training needs will be satisfied.
Document commitments for providing training support to work groups and support groups.
SP 1.3 Establish an Organizational Training Tactical Plan
SP 1.3 Establish an Organizational Training Tactical Plan
Establish and maintain an organizational training tactical plan.
Establish and maintain an organizational training tactical plan.
Example Work Products
Example Work Products
Organizational training tactical plan
Subpractices
Subpractices
Establish the content of the plan.
Establish commitments to the plan.
Revise the plan and commitments as necessary.
SP 1.4 Establish a Training Capability
SP 1.4 Establish a Training Capability
Establish and maintain a training capability to address organizational training needs.
Establish and maintain a training capability to address organizational training needs.
Example Work Products
Example Work Products
Training materials and supporting artifacts
Subpractices
Subpractices
Select appropriate approaches to satisfy organizational training needs.
Determine whether to develop training materials internally or to acquire them externally.
Develop or obtain training materials.
Develop or obtain qualified instructors, instructional designers, or mentors.
Describe the training in the organization’s training curriculum.
Revise training materials and supporting artifacts as necessary.
SG 2 Provide Training
SG 2 Provide Training
Training for individuals to perform their roles effectively is provided.
Training for individuals to perform their roles effectively is provided.
SP 2.1 Deliver Training
SP 2.1 Deliver Training
Deliver training following the organizational training tactical plan.
Deliver training following the organizational training tactical plan.
Example Work Products
Example Work Products
Delivered training course
Subpractices
Subpractices
Select those who will receive the training necessary to perform their roles effectively.
Schedule the training, including any resources, as necessary (e.g., facilities, instructors).
Deliver the training.
Track the delivery of training against the plan.
SP 2.2 Establish Training Records
SP 2.2 Establish Training Records
Establish and maintain records of organizational training.
Establish and maintain records of organizational training.
Example Work Products
Example Work Products
Training records
Training updates to the organizational repository
Subpractices
Subpractices
Keep records of all students who successfully complete each training course or other approved training activity as well as those who are unsuccessful.
Keep records of all staff who are waived from training.
Keep records of all students who successfully complete their required training.
Make training records available to the appropriate people for consideration in assignments.
SP 2.3 Assess Training Effectiveness
SP 2.3 Assess Training Effectiveness
Assess the effectiveness of the organization’s training program.
Assess the effectiveness of the organization’s training program.
Example Work Products
Example Work Products
Training effectiveness surveys
Training program performance assessments
Instructor evaluation forms
Training examinations
Subpractices
Subpractices
Assess in-progress or completed work to determine whether staff knowledge is adequate for performing work tasks.
Provide a mechanism for assessing the effectiveness of each training course with respect to established organizational, work group, or individual learning (or performance) objectives.
Obtain student evaluations of how well training activities met their needs.
Page updated
Google Sites
Report abuse