OPF

Establish and maintain the description of process needs and objectives for the organization.

Example Work Products

1. The organization’s process needs and objectives

Subpractices

1. Identify policies, standards, and business objectives that are applicable to the organization’s processes.

2. Examine relevant process standards and models for best practices.

3. Determine the organization’s process performance objectives.

4. Define essential characteristics of the organization’s processes.

5. Document the organization’s process needs and objectives.

6. Revise the organization’s process needs and objectives as needed.

Appraise the organization’s processes periodically and as needed to maintain an understanding of their strengths and weaknesses.

Example Work Products

1. Plans for the organization’s process appraisals

2. Appraisal findings that address strengths and weaknesses of the organization’s processes

3. Improvement recommendations for the organization’s processes

Subpractices

1. Obtain sponsorship of the process appraisal from senior management.

2. Define the scope of the process appraisal.

3. Determine the method and criteria to be used for the process appraisal.

4. Plan, schedule, and prepare for the process appraisal.

5. Conduct the process appraisal.

6. Document and deliver the appraisal’s activities and findings.

Identify improvements to the organization’s processes and process assets.

Example Work Products

1. Analysis of candidate process improvements

2. Identification of improvements for the organization’s

Subpractices

1. Determine candidate process improvements.

2. Prioritize candidate process improvements.

3. Identify and document the process improvements to be implemented.

4. Revise the list of planned process improvements to keep it current.

Establish and maintain process action plans to address improvements to the organization’s processes and process assets.

Example Work Products

1. The organization’s approved process action plans

Subpractices

1. Identify strategies, approaches, and actions to address identified process improvements.

2. Establish process action teams to implement actions.

3. Document process action plans.

4. Review and negotiate process action plans with relevant stakeholders.

5. Revise process action plans as necessary.

Implement process action plans.

Example Work Products

1. Commitments among process action teams

2. Status and results of implementing process action plans

3. Plans for pilots

Subpractices

1. Make process action plans readily available to relevant stakeholders.

1. Negotiate and document commitments among process action teams and revise their process action plans as necessary.

2. Track progress and commitments against process action plans.

3. Conduct joint reviews with process action teams and relevant stakeholders to monitor the progress and results of process actions.

4. Plan pilots needed to test selected process improvements.

5. Review the activities and work products of process action teams.

6. Identify, document, and track to closure issues encountered when implementing process action plans.

7. Ensure that results of implementing process action plans satisfy the organization’s process improvement objectives.

Deploy organizational process assets across the organization.

Example Work Products

1. Plans for deploying organizational process assets and changes to them across the organization

2. Training materials for deploying organizational process assets and changes to them

3. Documentation of changes to organizational process assets

4. Support materials for deploying organizational process assets and changes to them

Subpractices

1. Deploy organizational process assets across the organization.

2. Document changes to organizational process assets.

3. Deploy changes that were made to organizational process assets across the organization.

4. Provide guidance and consultation on the use of organizational process assets.

Deploy the organization’s set of standard processes to work groups at their startup and deploy changes to them as appropriate throughout the work.

Example Work Products

1. The organization’s list of work and the status of process deployment on each (i.e., existing and planned work activities)

2. Guidelines for deploying the organization’s set of standard processes on new work

3. Records of tailoring and implementing the organization’s set of standard processes

Subpractices

1. Identify work groups in the organization that are starting up.

2. Identify active work groups that would benefit from implementing the organization’s current set of standard processes.

3. Establish plans to implement the organization’s current set of standard processes on the identified work.

4. Assist work groups in tailoring the organization’s set of standard processes to meet their needs.

5. Maintain records of tailoring and implementing processes on the identified work.

6. Ensure that the defined processes resulting from process tailoring are incorporated into plans for process compliance audits.

7. As the organization’s set of standard processes is updated, identify which work groups should implement the changes.

Monitor the implementation of the organization’s set of standard processes and use of process assets on all works.

Example Work Products

1. Results of monitoring process implementation on work

2. Status and results of process compliance audits

3. Results of reviewing selected process artifacts created as part of process tailoring and implementation

Subpractices

1. Monitor the work groups’ use of organizational process assets and changes to them.

2. Review selected process artifacts created during the life of the work.

3. Review results of process compliance audits to determine how well the organization’s set of standard processes has been deployed.

4. Identify, document, and track to closure issues related to implementing the organization’s set of standard processes.

Incorporate process related experiences derived from planning and performing the process into organizational process assets.

Example Work Products

1. Process improvement proposals

2. Process lessons learned

3. Measurements of organizational process assets

4. Improvement recommendations for organizational process assets

5. Records of the organization’s process improvement activities

6. Information on organizational process assets and improvements to them

Subpractices

1. Conduct periodic reviews of the effectiveness and suitability of the organization’s set of standard processes and related organizational process assets relative to the process needs and objectives derived from the organization’s business objectives.

2. Obtain feedback about the use of organizational process assets.

3. Derive lessons learned from defining, piloting, implementing, and deploying organizational process assets.

4. Make lessons learned available to people in the organization as appropriate.

5. Analyze measurement data obtained from the use of the organization’s common set of measures.

6. Appraise processes, methods, and tools in use in the organization and develop recommendations for improving organizational process assets.

7. Make the best of the organization’s processes, methods, and tools available to people in the organization as appropriate.

8. Manage process improvement proposals.

9. Establish and maintain records of the organization’s process improvement activities.