CAR

Data to be used in the initial analysis

Initial analysis results data

Outcomes selected for further analysis

Gather relevant data.

Determine which outcomes to analyze further.

Formally define the scope of the analysis, including a clear definition of the improvement needed or expected, stakeholders affected, target affected, etc.

Root cause analysis results

Action proposal

Conduct causal analysis with those who are responsible for performing the task.

Analyze selected outcomes to determine their root causes.

Combine selected outcomes into groups based on their root causes.

Create an action proposal that documents actions to be taken to prevent the future occurrence of similar outcomes or to incorporate best practices into processes.

Action proposals selected for implementation

Action plans

Analyze action proposals and determine their priorities.

Select action proposals to be implemented.

Create action plans for implementing the selected action proposals.

Implement action plans.

Look for similar causes that may exist in other processes and work products and take action as appropriate.

Analysis of process performance and change in process performance

Measure and analyze the change in process performance of the affected processes or subprocesses for the work.

Determine the impact of the change on achieving the quality and process performance objectives for the work.

Determine and document appropriate actions if the process or subprocess improvements did not result in expected benefits.

Causal analysis and resolution records

Organizational improvement proposals

Record causal analysis data and make the data available so that other work groups can make appropriate process changes and achieve similar results.

Submit process improvement proposals for the organization when the implemented actions are effective for the working group as appropriate.